Assistant Community Manager at 20four7VA

Job Description

Assistant Community Manager at 20four7VA

Community Manager VA

• Collect and process ARC requests where applicable

• Produce work orders/service requests subject to policy

• Coordinate access for service providers as required to complete service requests

• Send invoices to Accounts Payable

• Track and manage unit leases and unit insurance

• Process move in/move out applications

• Schedule move in/move out

• Process owner verification forms daily

• Monitor and process clubhouse reservations

• Schedule and coordinate clubhouse access and inspections

• Assist with special projects as requested by the Regional Vice President or Community Manager

• Draft, proof and send communications to the boards and communities, including Issue Eblasts through software

• Assist managers in preparations for Board meetings and Annual Meetings

• Track and organize meeting proxies and ballots

• Schedule and set-up conference room meetings

• Maintain community contacts for Associations

• Build and maintain productive relationships with other departments within the company

• Vantaca – enter and respond to Action Items assigned to ACM role

• Vantaca – post documents and maintain information in Vantaca (owner contact, Additional Info, etc.)

• Monitor and respond to email correspondence for personal and regional inboxes

Skills Qualifications

• Is professional and courteous

• Has strong organizational skills and attention to detail

• Has strong administrative skills

• Able to prioritize tasks and follow through

• Has the ability to troubleshoot problems

• Is a team player

• Is proficient in using all business-related software programs and hardware equipment

• Has the ability to learn new software platforms

• Can accurately perform tasks involving data entry

• Has the ability to negotiate and mediate

• Has the ability to read and understand association governing documents

• Has excellent customer service skills

• Has excellent oral and written communication skills

Application/ Software Required Knowledge

• Inhouse software called: VANTACA (client to train); web-based

• MS Office – mandatory Outlook, Teams

• MS Forms  – preferred (and will be used)

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

• What we offer:

• Competitive rates

• Weekly payments

• Annual rate increase (based on performance)

• Paid time off

• Paid holidays

• Various open roles are available

• Free training and upskilling

• Constant support and guidance from managers and mentors

• Clear schedules and guidelines

• A vibrant community always ready to support you

• And more!