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Customer Service Representative at OutPLEX

  • Customer Service Jobs, Customer Service Representative Jobs
  • Permanent Employment
  • 1 month ago
  • Work Remotely
  • Shift Full-Time
  • Job Qualifications High School Diploma

Job Description

Customer Service Representative at OutPLEX

Company Overview:

OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat.

 

Description:

OutPLEX is currently staffing for work-at-home professionals to join our dynamic team! Work-at-home agents play a vital role, liaising between various customers and the business entities in which we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.

 

Skills and Specifications:

Ability to type from 30 WPM – 50 WPM with 0 errors.

Ability to multitask.

Ability to resource product information via tools that are provided to you.

Ability to independently research information via the internet.

Sales experience is a plus!

Outstanding spelling, grammar, and communication skills MUST!

 

Computer Requirements: 

Must be hardwired to the internet

Must have Windows Operating System (MAC not compatible)

 

Education and Qualifications: 

High school diploma from an accredited institution

General Education Degree

 

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