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Customer Service Representative Tues-Sat 1pm-10pm at TEKsystems

  • Customer Service Jobs, Customer Service Representative Jobs
  • Permanent Employment
  • 4 weeks ago
  • Kansas, America
  • Shift Full-Time
  • Job Qualifications None
  • Job experience 1 Year

Job Description

Job Description:

  • Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature.
  • Qualifying/verifying customer requests.
  • Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner.
  • Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction.
  • Other duties as assigned

Location:

  • Olathe, Kansas 66061

Shift Details:

  • SUNDAY – THURSDAY 1:00PM – 10:00PM
  • TUESDAY – SATURDAY 1:00PM – 10:00PM
  • FRIDAY – MONDAY 8:00AM – 7:00PM
  • FRIDAY – MONDAY 9:00AM – 8:00PM

Training:

  • Monday to Friday
  • 8am to 4:30pm

Pay:

  • $17 to $18hr

Start Date:

  • July 8th

Additional Skills & Qualifications:

  • 1+ year of customer service experience, prefer retail experience over standard call center roles
    • food service, customer service, data entry, call center, work order, and order entry
  • Previous experience is call center is a plus
  • Solid tenure! At least one year at each position.
  • Proficient in Microsoft programs
  • Attention to detail

Experience Level:

  • Entry level
 
Compensation: $18
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