Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells, and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout, or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the Internet of things to drones, autonomous vehicles, and AR/VR, we enable the technologies that help people stay safe, connected, and ready for the future. Crown Castle is publicly traded on the S&P 500, and is one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$70B.
We offer a total benefits package and professional growth development for teammates at any stage of their careers. Along with caring for our teammates, we’re active members in the communities where we live, work, and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety, and advance access to education and technology.
Role
The Analyst will provide key operational support for the company’s Sales and Support organization’s Incentive Compensation Program. Primary responsibilities include managing all aspects of the sales compensation cycle from planning, administration, budgeting/forecasting, reporting and analysis.
Responsibilities
Manage and coordinate all activities related to the plan administration using both manual and automated workflows to ensure accurate payouts within established timelines
Maintain and update the SAP Callidus platform for plans, quotas, and organizational changes on an ongoing basis. Collaborate with external consultants on system design updates, testing, and deployment
Partner with Sales leadership, Sales Operations, and Finance in the planning, budgeting, and design of the annual sales compensation and other incentive programs.
Establish actionable metrics and dashboards that showcase the overall compensation plan effectiveness
Present insightful summaries to senior management that highlight key opportunities and areas of concern
Develop models and analysis in support of competitive initiatives that drive top-line growth and increase employee engagement and retention
Participate in cross-functional teams to continually monitor and evaluate business processes and develop strategies for operational excellence
Provide analytical support on ad hoc projects and data requests working with various internal stakeholders
Expectations
Ability to work with large volumes of data, attention to detail and accuracy
Ability to work autonomously in solving complex issues
Strong organizational skills and ability to maintain high levels of confidentiality
Collaborative work done in a way that balances educated decision-making with the measured speed of implementation
Ability to continuously prioritize long-term plans with short-term urgent response needs
Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
Strong written and verbal communication skills with an ability to present complex information in a clear and simple format
Manage multiple concurrent projects in a fast-paced setting
A constant example of modeling Crown’s PURPLE values
Education/Certifications
B.S/M.S. in Finance, Mathematics, MIS, Organizational Management, or similar disciplines
Experience in a Telecommunications or SaaS Company
Proficient with Visualization tools like Tableau and Microsoft BI a plus
Experience with SQL and data mining tools a plus
Experience/Minimum Requirements
Three (3) to Five (5) years of experience in business, operations, or information systems
Solid working knowledge of CRM systems and SAP Callidus Cloud or similar sales compensation tools
Advanced Excel skills (pivots, v-lookups, macros etc.)
Intermediate to advanced proficiency with Microsoft Office
Organizational Relationship
Reports to: Director, Finance
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
Receive emails for the latest jobs matching your search criteria