IT Administrator (International, Part-time) at Mattermost

  • Administrative Jobs
  • Freelancers/Contractors
  • 2 months ago
  • Work Remotely
  • Shift Part-Time
  • Job experience 2 Years

Job Description

IT Administrator (International, Part-time) at Mattermost

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. 

Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit

We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you’ll learn more about working at Mattermost and apply!


  • Diagnose and resolve tickets in JIRA Service Manager.

  • Maintain device inventory.

  • Manage Intune Mobile Device Management deployments.

  • Create/Maintain documentation.

  • Complete physical and license audits of hardware and software

  • Maintain Office 365 applications.

  • Installing, configuring, and maintaining software, operating systems, and related systems

  • Onboarding of new employees and ensuring their systems are operational.

  • Upgrade, maintain, perform migrations, and proactively monitor critical systems.

  • Additionally, you are responsible for any/ greater or lesser responsibilities as assigned by the manager or

  • other members of the team.


  • 1-3 years of Helpdesk/Support role

  • Familiar with Confluence/JIRA is a plus

  • Familiar with Microsoft 365 suite

  • Basic troubleshooting skills

  • Effective communication skills and time management

  • Familiar with both Mac and PC. Linux experience is a plus

  • Required to work from the Irvine Office

  • Must be able to obtain security clearance

Preferred Skills:

  • Knowledge of Networking technologies

  • Knowledge/Skills of Systems administration

  • AWS

  • Security Practices

$50 – $60 an hour

Mattermost is an EEO Employer. We are a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:

Canada – Germany – Greece – India – Spain – United Kingdom – United States

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!

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