Top Hat is seeking Junior Project Coordinators to coordinate the publication of custom textbooks, dynamic courseware, and lab manuals authored by college professors. This individual should be able to meet demanding deadlines and handle multiple projects at one time.
This is an opportunity to join something truly unique. Our custom content business is extremely innovative, you’ll get to try things here that have never been done before. Every day, we get to work on projects that are driving real and positive change in the education industry!
Openings: 5
Pay rate: $26 USD per hour
Contract length: January – September 2023
Hours per week: 40 hours
Specialize in supporting custom Individual Authors as their primary project manager as they create custom textbooks and lab manuals for higher education
Run onboarding sessions for custom authors who may also require training as part of their journey with you
Manage a verification process that often requires close collaboration with the content sales team to navigate successfully
Project manage your authors and ensure they are completing their project on time and are producing high-quality products
Meet with the authoring professor virtually (on average 8 times) before their first day of class, and will also manage deadlines via email outside of these sessions
Provide instructional design throughout the process on how to best structure the book in alignment with the author’s goals
Monitor the quality of the work that the custom author is producing throughout your project management sessions and flag any issues that would prevent the book from being published
Work with our Content and Permissions team to ensure the content is copyright compliant
Oversee all editorial services required for your projects
Keep Salesforce records up to date and complete general admin duties between sessions
Make sure new pricing is finalized, applied to the course, and accurate before students enroll
Someone with an undergraduate degree
Familiar with managing concurrent tasks or projects while keeping them on track
Passionate about customer service and delivering a great experience to our professors and students
A strong oral and written communicator, copy editing or proofreading experience is an asset
A quick learner, self-starter, detail-oriented, and have an energetic attitude
Collaborative, you thrive working cross-functionally with others
An efficient planner with superb time management and organization skills
Highly adaptable – change doesn’t faze you!
Someone with existing experience in higher education, publishing, or instructional design is a plus
Why team members love working at Top Hat :
*A noble mission that creates meaningful, fulfilling work
*A team that cares deeply for customers and for each other
*We’re a company of invested owners – every Top Hatter receives stock options
*Professional learning and development for all role levels
*An awesome and welcoming Toronto HQ, and a growing sales hub in Austin, Texas
*Competitive health benefits that start on day one
*A management team focused on performance, growth, engagement and connection
*Our winning strategy and market potential
*Innovative PTO policy with lots of time and space for self-care
*Passionate customers that believe in us—and what we do
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