Location: Depending on location and proximity to a pulse point (Elevance Health Major Office), will determine hybrid schedule with the highest in-office commitment being 4-10 days in an office per month.
The Manager of Marketing is responsible for managing the marketing department for the Medicare Retention Program.
How You Will Make an Impact
Primary duties may include, but are not limited to:
Managing the Retention team and development on member mandated kit content development and mailing of CMS mandated communications.
Overall accountability for delivery of 100% compliant and accurate retention materials (Annual Notice of Change, Evidence of Coverage, Non-Renewal/Service Area Reduction) for in market delivery at start of Medicare AEP (English and translated); as well as accountability for timely digital posting of required materials.
Responsible for understanding and applying all current marketing guidance to material creation; and responding to new regulation throughout the year.
Ensures all materials are properly filed and meet CMS and state marketing guidelines, as well as adhere to all internal compliance requirements.
Participate in audits processes (both internal and external), and internal compliance activities.
On point leader with critical business partners such as Strategy, Product, Compliance, Customer Service, and vendors to manage through barriers to success.
Responsible for identifying issues needing escalation in a timely manner and taking action.
Takes a leadership role in internal readiness forums and external vendor planning activities.
Communicates goals and tactics to both internal and external audiences.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Requires a BA/BS degree and a minimum of 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.
Must have at least 2 years of experience managing a team.
Preferred Skills, Capabilities, and Experiences
Document automation experience and experience with complex data sets preferred.
Proficiency with MS Project, Excel, Word, SharePoint, Adobe.
Workfront experience preferred.
Strong working knowledge and recent experience with CMS Medicare marketing requirements, Medicare product process.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact firstname.lastname@example.org for assistance.
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