Operations Manager at JLL

  • Shift Full-Time

Job Description

Operations Manager at JLL

How we support the Whole You:  

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

As the Operations Manager, you will proactively supervise the day-to-day onsite activities, ensuring satisfactory property operation with relation to maintenance, capital works and general building operations with minimal disruption to tenants. 

Imperative to success will be the prioritisation of the health and safety of visitors and occupants, property presentation and client strategy implementation. 

An overview of the role:  

  • Uphold JLL values and reputation as a Property Agent 

  • Lead by example as a senior member of the Centre Management team 

  • Develop and maintain strong working relationships with retailers/tenants 

  • Maintain optimal asset condition, safety, operation, compliance and presentation 

  • Develop and deliver operational and capital expenditure budgets 

  • Ensure contractors provide JLL’s client with a value for money outcome 

  • Assist in the tendering of key contracts and maintain existing contracts in accordance with established agreements 

  • Monitor asset energy performance and provide a continuous improvement approach towards sustainability targets 

  • Conduct appropriate risk management programmes 

Sound like you?  This is what we’re looking for: 

  • Proven Facilities/Operations experience, preferably in a commercial setting 

  • Strong communication and stakeholder engagement 

  • Proven customer service/client satisfaction 

  • Effective management and liaison with business partners 

  • Experienced with managing CAPEX/OPEX budgets and financial acumen 

  • Understanding and prioritisation of health, safety and security requirements 

  • Driven to work towards sustainability targets within the assigned portfolio 

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number LMREQ277637. 


–Kingston, TAS

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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