Program Manager (IT) at Northern Trust

  • Program Manager Jobs, Administrative Jobs
  • Freelancers/Contractors
  • 3 weeks ago
  • Illinois, America
  • Shift Full-Time
  • Job experience 5+ Years

Job Description

Program Manager (IT) at Northern Trust

Contractor’s Role:

•Responsible for leading the successful delivery of large infrastructure technology programs and projects following Northern Trust’s (NT) standards and best practices.

Experience Level:

Level 2, minimum of 5+ years’ experience


• Experience leading infrastructure technology projects and leading teams to execute highly complex initiatives of significant scope, scale and risk to successfully deliver project objectives and benefits.

• Program/project management expertise including working knowledge and application of Waterfall, Hybrid and/or Agile methodologies.

• Skillful in adopting corporate project management standards (which incorporate PMI standards), IT controls, risk and regulatory requirements.

• Demonstrated ability leading multiple concurrent projects.

• Results-oriented and bias for action and execution.

• Sound problem-solving and analytical skills.

• Adept at navigating a matrixed environment, influence, inform, and collaborate with all levels of the organization.

• Strong communication skills to effectively share information, collaborate and drive results ensuring the appropriate level of engagement from all members of the project team.

• Ability to easily process and synthesize information from various sources and simplify the complex.

• Excellent organizational skills and ability to manage multiple priorities and meet deadlines.

• Self-starter with an ability to operate in a fast-paced environment and manage ambiguity.

• Thrive in a team environment and work well with others.

• General familiarity with infrastructure technology (Servers / Storage / Network / Database / Middleware).

• Familiarity working with PPM Tools such as Clarity and other tools including Service Now, Jira, Azure DevOps, etc.

• Solid working knowledge of MS Office Suite including MS Project, SharePoint, and Teams, etc.

• PMI Project Management Professional (PMP) or Agile Certified Practitioner (ACP) certification

Nice to Haves:

• Experience in a large financial services firm or highly regulated industry a plus

• Experience leading application development initiatives

• Voice (Avaya to Cisco), ideally Contact Center project experience

Tasks and Responsibilities:

• Lead project team to successfully deliver project objective and benefits providing required oversight to ensure control of scope, schedule, resources and cost.

• Provide structured project management leadership, ensuring clear roles and responsibilities for all project team members, defining phases, and identifying deliverables/milestones.

• Develop project plans, provide executional leadership, and track progress on project goals.

• Ensure adherence to Northern Trust project standards, Infrastructure Technology controls, risk and regulatory requirements.

• Provide timely communications on project status including scope, schedule, dependencies, resource, and/or budget as well as articulate key risks/issues and associated impacts including risk remediation and issue mitigation.

• Manage stakeholder expectations and motivate project team.

• Partner with stakeholders to plan for and manage project resources.

• Facilitate discussions and working sessions across the various teams involved in the project.

• Establish and execute against project communication plans.

• Escalate in a timely manner to the appropriate party(ies) to address decisions needed, the removal of road blocks and other obstacles or constraints.

Job alerts

Receive emails for the latest jobs matching your search criteria

Job skills