Artisan is looking for a Receptionist (internally called Client Experience Consultant) to play a pivotal role in cultivating exceptional experiences for our clients and clinicians. As the first point of contact, you will have a natural ability to build an instant rapport and drive a desired outcome for our clients and clinic. Your keen interest in skin health will allow you to actively promote suitable products and treatments to clients, and you will truly enjoy supporting them on their skin journey.
About You
Your day-to-day includes delivering exceptional client experiences and building relationships with clients. You are eager to succeed, enjoy working in a collaborative team environment and want to develop skills to progress your career.
Proven experience in a similar front-of-house role, including scheduling client appointments, answering client queries and recommending suitable treatments and products
Excellent client communication skills, including face-to-face, phone calls and responding to emails
An ability to build strong and long-lasting relationships with clients in a premium environment
Experience maintaining accurate client records to ensure an effective and compliant client database
A keen eye for detail to ensure our clinic is always presented to the highest standard
Proven ability to work autonomously with competing priorities
Immaculate presentation
So what can you expect?
In addition to an attractive remuneration package including a generous rewards structure, our team benefit from:
Heavily discounted aesthetic treatments and products
Reward and recognition programs
Salary packaging
Luxurious and modern work environment, with 18 clinics
Ongoing professional development, with structured individual development pathways through our in-house Artisan Academy
Paid parental leave after 12 months of continuous service
$1000 off your childcare costs per year
Quarterly team social events
And more
About Artisan Aesthetics Group
Artisan is a premium skin health and wellness brand that delivers a holistic experience to clients, through the full range of aesthetic modalities. We provide a caring, safe, structured and disciplined environment for our team members, enabling them to help our clients look and feel their confident best.
Master the Artistry of You ®.
We are an equal opportunity employer and welcome diversity in the workplace.
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