Regional Sales Specialist at Enlivant

Job Description

Regional Sales Specialist at Enlivant

Who we are:

At our core, we believe the care and service for America’s aging population is not only a moral obligation, but also an honor and a privilege.  By combining our fundamental values with our mission to enrich lives through meaningful relationships and vibrant communities, we seek to earn the right to be viewed as the nation’s most trusted senior living provider.  We employ compassionate people with integrity who embody excellence and promote these values.

Enlivant and its subsidiaries operate more than 200 assisted living residences comprising more than 9,000 resident units across the United States.  Enlivant assisted living residences are intimate, vibrant communities where our staff treats residents like family and serves them with the utmost integrity and compassion.  Enlivant employs nearly 5,000 people.

Enlivant is a certified “Great Places to Work” for four years in a row, and we believe in not only making an impact in our industry but also with each other. We’re also proud to earn the WELL Health-Safety Rating across all our communities for the second consecutive year, recognizing their ongoing commitment to support the health and safety of everyone who walks through their doors.

How others describe us:

“Enlivant is where compassion for residents and their families trumps all else.”

“Employees enjoy the people they work with every day, and they find leadership cares and invests in their development and the company’s culture.”

“I find Enlivant places value in becoming a company where everyone’s personal diversity is valued and respected, and where everyone can reach their full potential. There’s a warmth and employees seem to genuinely care about each other.”

What we have to offer you:

• A commitment to Diversity, Inclusion and Belonging

• Base salary + Bonus potential

• Health, Dental, Vision and MANY more insurance options

• New Child Leave Benefit | Enlivant

• Unlimited Paid Time Off

• 401k Matching

• Employee Assistance Program

• Professional development and continuing education courses

As the Regional Sales Specialist, you will:

… be the first point of contact for all digital leads, including A Place For Mom (APFM), website, call center leads, sent to high lead volume communities in the portfolio. The key to success is prompt and persistent outreach and strong discovery skills to ensure initial next step activities are promptly scheduled to effectively advance the prospect to the community as a viable lead who will be able to be closed quickly.

What you’ll do here:

• Follow responsibilities performed with a high sense of urgency and speed: initial outreach to prospect, create immediate and genuine rapport, execute initial discovery and qualification, and schedule next advance activity (i.e. tour)

• Execute follow up STAR activities to accept each inquiry as lead and populate lead information, including notes and scheduled activity

• Immediate hand-off to community leadership via email to complete the activity and move to next steps to advance prospect to move-in

• Contact APFM advisor to thank them for the referral and provide a status report on next steps

• Provide a weekly and monthly lead status report for review by ESC, Division and Region operations and sales leadership teams

• Additional duties as assigned

We’d love to talk if:

• You have inside or outside sales experience. Previous telesales experience a plus, but not required

• You have excellent interpersonal, written, and oral communication skills

• You possess a professional and friendly attitude and can quickly develop a rapport with customers over the phone.

• You have excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections

• You have a strong work ethic, and you are a self-starter, able to effectively manage multiple inquiries and priorities of customer needs through problem-solving skills

• You possess and can demonstrate strong influencing and closing skills.

• You have data entry skills

• You are willing to work a variable schedule including nights and weekends and you can work overtime as needed

• You can travel within the division

• You care about serving seniors

Salary Range: $66,000 – $82,000 ,based on experience.