Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world—including Stripe, Zoom, and Robinhood—to schedule, forecast, and organize their support teams. We’ve raised $70m in funding from the likes of NEA, Emergence Capital, and Stripe itself. You’ll be joining a special group of people who learned the ropes at companies like Stripe, Google, Palantir, Atlassian, Twitter, Airbnb, Looker, NEA, Bain, and more.
We work in project-based units of work. Some recent examples include:
Dogfood our API to implement flexible CSV exports
Use Monte Carlo tree search to generate optimal weekly shifts
Integrate Intercom as a new data source
Debug frontend performance issues in our team calendar view
Build our core product experiences: At any given time, this might mean conceiving of and building new features or product areas, debugging mission-critical integrations, maintaining and scaling our infrastructure, or implementing algorithms such as for forecasting or optimization.
Wear many hats: In addition to writing and reviewing code, you’ll find yourself talking to users, planning the roadmap, brainstorming positioning, interviewing future teammates, and collaborating with the Business team on product releases and launches.
Our stack consists of React, Go, and Postgres, but we don’t require any prior experience with any of them — we’re all polyglots that also love Haskell, Idris, Ruby, and other languages in our side projects.
Entrepreneurial: You’re gritty, determined, and self-motivated. You thrive in unstructured environments and relish in finding big problems and solving them.
Voracious learner: You’re intellectually curious and love learning new things across a wide variety of disciplines. Many people on our team came to software from different backgrounds, including chemical engineering, economics, and mathematics.
Relentless builder: You consider yourself a doer. You’re motivated by creating products, technologies, and tools that will have outsized impact.
Natural teacher: You enjoy explaining difficult concepts in simple terms, whether it be technical concepts to nontechnical people or complex ideas to your teammates.
The estimated base salary range for this role is $140,000 – $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA)
Paid parental leave and family planning support
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
401(k) plan enrollment
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