Key liaison for the timely and correct completion of the customer order for each project. The Project Manager will be responsible for the interdepartmental coordination associated with the manufacture of the customer ordered product and will coordinate all contact with the customer regarding the project scheduling, submittals, installation, and resolution of all internal and external issues that develop during the completion of the work. The Project Manager will also be responsible for the financial management of the contracts.
Act as the primary customer contact for all issues relating to the engineering, manufacture, shipping, and installation of the customer order including changes to the contract.
Coordinate and communicate with internal and external customers to resolve all issues arising from the performance of the customer’s specification and other contract terms and conditions.
Review and detail contract specifications and contract requirements to ensure company compliance and customer satisfaction. Identify all pertinent contractual information and notify applicable departments and/ or personnel for needed action.
Prepare all necessary submittals to meet customer requirements including engineering submittals and/ or drawings, product data sheets, load analysis data material samples, column data and test reports, etc. Attend all pre-construction meetings or other customer required meetings.
Prepare and maintain job orders, which include detailed specification information on all product lines. Secure required definition in a timely fashion to accommodate engineering and manufacturing production schedules.
Prepare and maintain project schedules for bid & proposals and contract awarded projects. Schedules will include a detailed breakdown of all timelines for the completion of the contracted project and may be cost loaded. Coordinate all milestone dates and any changes with the appropriate internal and external customers.
Schedule all shipping and installation activities associated with the various projects. Monitor all changes that could impact the designated shipping and installation dates and coordinate all such changes with the appropriate departments and system software packages.
Monitor and coordinate all project scope of work changes. This includes the preparation of Request for Quote forms, review of change order request forms for accurate descriptions and pricing of work scope change, preparation and submittal of job order addendum to implement the changed scope of work and complete the final negotiations with the customer of any outstanding or contested issues.
Responsible for resolving internal concession(s) with engineering and manufacturing departments concerning issues that do not require customer approval and that meet form, fit and function.
Responsible for resolving external concession(s) with the customer that involve non-compliance with customer specifications. Act as primary contact with the customer to negotiate and finalize an acceptable resolution that either includes the implementation of an alternative material, device or design or reconfirms the original specification requirement.
Coordinate the resolution of missing, damaged, or incorrect parts that are required for the completion of the project scope of work when customer-service personnel are unavailable or incapacitated. Ensures the order entry of such parts in the company software system to provide the timely delivery to the appropriate field-service representative and/ or customer-service technician.
Initiate the scheduling of all customer inspections and/ or visits and provide the customer and/ or its representative access to appropriate company personnel to resolve all outstanding matters that may be presented.
Coordinate damage control and/ or problem resolution of all issues that may materialize throughout the life of the project. Take necessary steps including the notification of appropriate personnel to deter and resolve potential and outstanding issues.
Prepare written reports and business correspondence, coordinate the invoicing and collection of payments, assure the completion of contract requirements, and interface with customers and company employees at all levels of the organizations.
Special training includes the use of project management software packages to facilitate the implementation of job assignments.
Other duties may be assigned.
To perform this job successfully, an individual must have the potential to be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B. S.) from four-year college or university with major in engineering or technical science or five years related experience and/or training.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
This position requires the following computer skills: Microsoft Word, Excel, Access, PowerPoint
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate; however, the employee will occasionally be required to work on an active airfield and will be exposed to jet engine and other airport equipment noise.
It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females / Minorities / Protected Veterans / Individuals with Disabilities.
If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org
You may also call Megan Centers at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.
Receive emails for the latest jobs matching your search criteria