TransCore (TRN), a subsidiary of ST Engineering, is seeking a System Administrator I to join our Back-Office Operations Team in Raleigh, NC.
Summary: Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs configures, and troubleshoots desktop systems, workstations, servers, and network issues in a heterogeneous environment. Communicates highly technical information to both technical and non-technical personnel.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
This is an onsite position for the local Raleigh TransCore Office (Mandatory)
Responds to requests via the helpdesk in the most expedient manner possible.
Receives, configures, and installs requests for personal computers.
Provides desktop and hardware support.
Provides troubleshooting and repair for minor network solutions.
Maintains servers, user accounts, and file/print permissions as required for both internal and remote users.
Daily system maintenance review, such as systems log, antivirus server logs, etc.
Performs daily backups.
Interacts with vendors.
Installs and configures computer equipment.
Driving is a requirement for this position.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Required Education and Experience:
High school diploma or general education degree (GED) is a minimum requirement
1 – 3 years of Systems Administration experience
Strong working knowledge of Microsoft Active Directory and Azure
Strong Installation and Trouble-shooting Skills (systems & equipment)
Ability to work on call, off hours, and rotational shifts, as required, in the support of IT operations
Desired Knowledge and Skills:
SolarWinds or other monitoring software
General network switching and routing
Operating Systems (Windows, UNIX, etc.), Window Server 2016 & 2019
Knowledge and experience with system administration; Windows 7,10, Windows Server, Linux
Knowledge in the following technologies: Windows, Hyper-V, Linux, Active Directory, DHCP, DNS, GPO, Scripting (PowerShell, Bash), SMTP, SNMP, HTTP, SANs (FC /iSCSI), CIFs/NFS, TCP/IP, VLANs, MDT, WDS
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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