English

• I developed in my english skills, but also in my organizational skills, multitasking skills, interpersonal skills, leadership, and resilience. I spent several semesters on the dean's list.I developed in my english skills, but also in my organizational skills, multitasking skills, interpersonal skills, leadership, and resilience. I spent several semesters on the dean's list.

Team Member

Rotated through series of different stations based on team needs to increase

productivity and maintain floor flow

Contributed to team safety by removing hazards and keeping areas neat

and well-stocked

Looked for ways to go above and beyond job requirements

Assisted in on-boarding additional employees on the floor

Developed positive customer relationships through friendly greeting and

great customer service

Troubleshot machine malfunctions and made adjustments to correct

problems

Followed production orders and company standards to exceed quality

scores on consistent basis

Prepped sandwiches, bagels, smoothies, and bakery items

Maintained etiquette in customer service

Processed payment handling

Cashier/Sales Associate

Operated POS system to receive payment by cash, check and credit card

Helped customers find specific products, answered questions, and offered

product advice

Preserved appearance of store by arranging and replenishing displays and

merchandise racks

Processed refunds for worn, damaged and broken merchandise

Promoted customer loyalty program as well as cross-selling

Tracked company inventories, moved excess stock and arranged products

to improve sales

Trained new team members in cash register operation, stock procedures

and customer services

Used selling strategies to promote add-on sales

Volunteer Work

Worked many brunches, luncheons, & dinners for my church and local senior retirement and nursing homes, washed dishes, served meals, developed strong guest and senior service, bussed tables, worked closely with children weekly, tutored & worked with children on various school subjects as well as personal skills while further developing my own.

While volunteering at various libraries, I attended to library upkeep, and retrieved, collected, sorted, and shelved library books in the school library as well as the church library for an extended amount of years. I became well-versed in the Dewey Decimal System.

I have worked at numerous fundraiser events, I became acquainted with inventory storage & physical inventory counts including tag verifications & information recording.

I am well-acquainted with animal care, both for my own pets, past and present, and for other pets as I cared for numerous various animals in the local humane society and in the animal behavior lab during my mornings, lunch times, and evenings where I socialized, bottle-fed, environment prepped, & provided medical care daily. 

Receptionist/Sales Associate

Promptly greeted and engaged customers in friendly, professional

dialogue to determine needs and create customer relationships

Assisted teammates with sales-processing tasks to meet daily sales goals

Answered, screened, and forwarded incoming phone calls, schedule

appointments, followed up on patient and order status' to ensure high

customer satisfaction

Kept the reception area tidy and presentable, with all necessary stationery

and materials

Filed all patient records daily and pulled patient files for the following

day's appointments

Processed and understood managed care plans

Maintained store cleanliness and displays

Built and maintained relationships with peers and upper management to

drive team success

Increased sales by cross-selling similar products