In my lifein customer service management for large business accounts I evolved throughpreperation to bring comfort and productivity to any business conversation froma Mercedes Benz Department Head meeting to a single purchase customer issue. Excitingopportunities are optimized when talented people operate with shared values.
From thethe age of eight, I’ve been a working musician, a passion affording me goodsuccess, and teaching innate senses for customer service as every song is aproduct to sell. In college I led our division in quality big ticket retailsales at Macy’s where customer service was the vocation. When I couldn’t travelto earn a living in music, I went from culinary school to work in everyHospitality category from fine dining to high end business services to includeoffshore dining. My indoctrinations as an apprentice of Chef Jamie Shannon atCommander’s Palace taught me “it’s the money that comes back in the door thatmatters most.” Later Managing accounts feeding hundreds to thousands daily plusparamount events for Mercedes Benz, University of Alabama, & Transocean Iunderstood that my job above all was problem solving both preemptively and enminute. I’m an intimate expert in shipping coordination. Managing staffs of asbig as sixty taught me to listen, connect and by value crafted systems lead.After losing the ability to walk in 2011, music, always been a way to work,supported me. The pandemic has changed norms but opened new prospects. Nowphysically stable, I sit in a perfect position to help you.
I offer youa quick connect and master read customer service professional with instinctsand skill for adapting instantly while applying company policy to resolveproblems into opportunities. I’ll bring the relentless attention to detail of aprofessional executive chef living with two health inspectors 24/7. And passionto inspire and lead.
I lookforward to connecting with you. For booking an interview or questions pleasereach out by email to mc.saintromain.dr@gmail.com or phone504.460.6024.
