User Experience (UX) Director at NEWMARK

Job Description

User Experience (UX) Director at NEWMARK

JOB DESCRIPTION:

The Director of User Experience (UX) is a hands-on UX role that uses both user research and interaction design skills to shape the direction of software product experiences while leading and coaching a team of UX Designers. You will work on various Newmark software products to support our internal and external customers. As a UX leader, you will provide your expertise across the organization, help inform priorities and roadmaps, influence ways of working, and help our business achieve their “north star”.

RESPONSIBILITIES

Key Responsibilities

• Work with Product Managers, Engineers, and other team members to design intuitive, delightful experiences

• Contribute to early-stage discovery and product definition by developing an understanding of users (personas), framing the problem, generating design principles, developing concepts and models, and evaluating current state experiences

• Conduct user research and secondary research to inform and improve experiences

• Translate requirements and user needs into tangible interaction designs through detailed user flows and wire frames

• Communicate design decisions, rationale, and direction through presentations and other documentation

• Contribute to the development of interaction patterns and promote the use of Newmark’s design system

• Manage and grow UX talent

QUALIFICATIONS

SKILLS, EDUCATION AND EXPERIENCE:

• Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI) or related field

• 12+ years of related experience

• A deep understanding of design, usability, and research best practices

• Experience flexing between design strategy and planning and design execution

• Experience designing complex, data-intensive applications

• Experience designing for mobile

• Experience contributing to a pattern library or design system

• Proficiency in common wireframing tools

• Strong written, verbal, and presentation skills

• Strong understanding of how to use data and metrics to inform designs

• Work samples that show how you broke down complexity, empathized with the user, and balanced user needs, business needs, and technical considerations

• Ability to travel within the US between 10 – 15 percent of the time

WORKING CONDITIONS: Normal working conditions with the absence of disagreeable elements

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.