Operations Manager- DOD Gateway. at V2X

• What You’ll Do
  • NCTAMS PAC provides comprehensive, around-the-clock telecommunications support to strategic and tactical war-fighters throughout the U.S. Indo-Pacific Command Area of Responsibility and beyond. This positions manages the operation and maintenance of four Operations Centers: Wahiawa, Hawaii Satellite Communications (SATCOM), Mobile User Objective System (MUOS), Kaneohe, Hawaii Tactical Support Communications (TSCOMM), Naval Radio Transmitting Facility (NRTF). The on-site DOD Gateway Operation Managers shall have a TS/SCI Clearance and possess relevant experience in managing a team of system operators responsible for local and remote operations
• Responsibilities
  • Responsible for the facilities professionalism and timely communication with both customers and higher authority.
  • Ensures the balance of work-load to an integrated support team managing the daily (24 hours a day, 7 days a week) care and operations of equipment located in multiple geographically separated locations.
  • Maintains Standard Operating Procedures and develops procedures to assure maximum availability of operational assets.
  • Help resolve disputes or disagreements.
  • Ensure Operators are properly trained, executing, and reporting in a timely manner.
  • Provides timely reports on Equipment Status, Trend Analysis, Hazardous Conditions (HAZCON), and Outages.
  • Obtain EKMS 301 certification within 30 days of hire.
  • Maintains the sites Master Station Log and ensures all events occurring on shift are accurately documented.
  • Responsible for the site’s security. Conducts periodic security rounds of the building and compound.
  • Flexible 8×5 (Monday-Friday) (24×7 on-call) work schedule 24-hour X 7 support.

Qualifications

• Minimum Qualifications
  • Education- One-year related experience may be substituted for one year of education, if degree is required.
    • High School diploma
  • Certifications
    • Must be minimally IAT Level II certified with appropriate baseline security and operating system/computer environment (OS/CE) certification in accordance with DoD 8570. 1-M and SECNAV-M 5239. 2)
    • CSWF Code 47 Position (reference Attachment Cyber Security Work Force Requirements” and DoD Directive 8140.01 Cyberspace Workforce Management, DoD Directive 8570.01-M Information Assurance Workforce Improvement Program and SECNAV M-5239.2 Cyberspace Information Technology and Cybersecurity Workforce Management and Qualification Manual)
    • Sec+ / BPE / CWSP / WCET / IPEP
    • Obtain EKMS 301 certification within 30 days of hire.
  • Experience
    • 15 years of general experience with minimum of 10 years specialized technical experience
    • The ideal candidate must have a broad knowledge of SATOM/Global Teleport site and systems to include operations and maintenance functions. Possess domain expertise in Satellite Communications (SATCOM) and network system operations, help desk coordination, expeditionary military network operations, Continuity of Operations (COOP) planning, facilities and cyber security, and project management.
    • Experience managing personnel covered by Collective Bargaining Agreements (CBA) a plus
  • Security Clearance
    • U.S. Citizenship Required
    • Active TS/SCI (Top Secret/Sensitive Compartmentalized Information) Clearance

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

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