eDiscovery Case Manager at MetLife

Role Value Proposition:

We are currently seeking an eDiscovery Case Manager to join the IT Litigation Support & Operations team. The individual will be part of an IT team that supports the planning, analysis, preservation, collection, processing, tracking, and production requirements in response to regulatory requests and litigations. The case manager has primary responsibility for managing ediscovery pursuant to the established processes of the e-discovery life cycle. This will require the ability to concurrently lead multiple matters. The position will coordinate with internal legal teams, outside counsel, IT support, and vendors to ensure the best use of technology and workflow processes are in place to accurately and efficiently preserve, collect, deliver, and track electronic information deemed to be discoverable. As required will actively support projects focused on improving efficiency and effectiveness of the end-to-end process.

Key Responsibilities

• Provide project leadership and support all phases of the EDRM life cycle addressing regulatory and litigation requests.
• Provide subject matter expertise in the search, preservation, collection, processing and tracking of information, leveraging an in-depth knowledge of the tools and capabilities needed to do so across a complex portfolio of enterprise technologies and capabilities.
• Coordinates with ediscovery vendors to ensure all data is processed and loaded as specified.
• Support document review activity in Relativity
• Communicates with and effectively manages expectations of project stakeholders i.e. attorneys, external law firms, vendors, and internal MetLife departments

Required Qualifications:

• Bachelor’s degree in information technology, Engineering or Law
• 6 plus years relevant experience, with at least 3 working in a corporate environment directly managing and executing across all phases of the EDRM life cycle
• Analytical and creative problem-solving skills
• Ability to communicate effectively with both legal and technical staff, and convey complex ideas both verbally and in writing
• Strong knowledge of Relativity document review platform, Relativity certification a plus.
• Strong knowledge o f Microsoft Purview Premium eDiscovery platform
• Knowledge of matter or case management systems
• Knowledge messaging /communication archive systems

The salary range for applicants for this position is $125,000 – $145,000.

Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife
Recognized on Fortune magazine’s list of the 2024 “World’s Most Admired Companies”, Fortune World’s 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple – to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!