Office Administrator at REPAY

Job Description

Office Administrator at REPAY

ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

The perfect candidate is a self-starter, detail-oriented, multitasker who is enthusiastic about supporting the company’s Atlanta office by maintaining various office systems and processes. You enjoy executing administrative duties that help create a productive and efficient office.

We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each individual to make contributions that have impact on our company’s continued growth and success. 

As an Office Administrator/Receptionist at REPAY, you’ll: 

• Greeting visitors: This involves welcoming visitors, checking them in, and directing them to the appropriate staff members or departments.

• Managing office operations: This involves overseeing day-to-day operations, such as managing office supplies, coordinating with vendors and service providers, and overseeing office maintenance.

• Maintaining office supplies: This involves ordering and stocking office supplies, snacks, drinks, coffee, etc.

• Managing schedules of conference rooms: This includes scheduling appointments, booking conference rooms, and coordinating meetings.

• Managing correspondence: Handle all mail coordinating including sorting and distributing mail and incoming and outgoing courier packages and distribution of FedEx, and USPS packages

• Managing office technology: This includes overseeing office technology, such as computers, printers, and phone systems, and ensuring that they are functioning properly.

• Coordinating with other departments: This includes working closely with other departments, such as HR, finance, and IT, to ensure that office operations are aligned with organizational goals.

• Data entry: This involves entering and managing data in various office software programs, such as Excel, Word, and PowerPoint.

• Managing office equipment: This includes troubleshooting problems with office equipment, such as printers and copiers, and coordinating repairs.

• Assisting with miscellaneous HR tasks: This includes tasks such as scheduling job interviews, preparing new hire welcome boxes,

• Managing office access: This includes ensuring that visitors and staff follow security procedures, such as signing in and out and wearing identification badges. Activate new access badges when needed

• Provide general office support and work with EVP of HR for specific office initatives

• Schedule and coordinate travel via Concur for various employees in the company

• Keep kitchen/breakroom stocked and organized

• Coordinate and facilitate lunch ordering/set-up/clean-up and accommodate ad-hoc requests

• Straighten up communal areas (conference room, supply room, kitchen, lobby, etc.), communicate with Janitorial staff to ensure proper maintenance of cleanliness

• Coordinate with vendors for maintenance and ordering of supplies for the office

• Coordinate and manage reoccurring company events and celebrations

• Be the point of contact for all company travel.

• Assist the sales team with scheduling and coordinating conferences and trade shows, shipping of trade show materials, and all travel.

Skills and experience you should possess:

• Administrative support and coordination experience

• A self-starter with the ability to work under minimal supervision and direction

• Strong interpersonal and communication skills including ability to interact with all levels of management

• Ability to prioritize and organize multiple tasks to meet deadlines in fast-paced environments

• Strong attention to detail with high degree of accuracy on varied assignments

• Demonstrated proficiency of MS Office, scanning, and electronic file management

• Ability to research information, problem-solve, and prioritize multiple requests

• Strong attention to detail

• Preferred experience with travel and expense systems such as Concur

• Ability to lift boxes up to 25 lbs.

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.  

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.