Account Manager at MetLife

Job Description

Account Manager at MetLife

We are a company driven by a solid set of principles (see below) and purposes such as diversity, equity, and inclusion. Our working culture provides flexibility and naturally a ‘hybrid’ working model as standard. We are part of the Women in Finance Charter, an initiative set up by the UK’s HM Treasury. We want to benefit from the many positives that come by having a more diverse working culture throughout all levels of seniority and lines of business. Our workforce enjoys excellent benefits, including private healthcare, a brilliant pension, and a host of other benefits to ensure you and yours are kept safe and protected.

MetLife Success Principles

Build Tomorrow – We change and innovate for sustained performance

Win Together – We collaborate and empower each other to succeed

Own It – We deliver for our customers

You’ll be joining a business that is expanding, cares about the community and the environment. You will get a 9% pension as standard, increasing to 13% company max contribution (plus your 4% = a 17% pension). You can also get up to 31 days holiday, hybrid working, life assurance – employee, income protection, private medical insurance, mortgage advice, gadget cover, life assurance – partner, critical illness, travel insurance and dental cover.

Account Manager Role Value Proposition:

This is a Business-to-Business Account Manager sales role. We offer a portfolio of leading Life Insurance products that are well regarded by our clients and competitors alike. We offer an outstanding environment to work, a highly competitive rewards structure and awesome benefits as standard. If you are interested in securing the Account Manager role you will be supported and developed along the way. The focus of the Account Manager role is to promote and sell MetLife’s Group Risk product range over the phone to Intermediary’s authorised with MetLife in order to deliver API, KPI, and penetration targets, whilst simultaneously delivering exceptional customer service and living MetLife’s values in everything you do. The Account Manager role is about building key relationships with a panel of advisers and engaging them with MetLife’s protection product. You will be there to support, motivate and drive a panel of advisers and will be the front-line support for MetLife.

Account Manager Essential Business Experience Required:

Required:

• Previous relevant sales employment experience

Preferred:

• Salesperson with significant prior experience in a professional telephone based sales environment, with a proven and a demonstrated ability to sell.

• Strong knowledge of Group Risk products and their usage in the market. Detailed technical knowledge of the MetLife protection product range and its application and sales opportunities for customers (Intermediaries).

• Current knowledge of competitor offerings.

• Financial service/customer service/protection qualifications.

Account Manager Executive Skills Required

Required:

• Personable, friendly, self-organized, able to work on own initiative.

• Excellent articulation, a strong communicator with strong interpersonal skills.

• An excellent telephone manner and understanding and application of listening skills.

• Strive to continuously improve and be the best.

• Manage tasks and timings appropriately.

• The ability to proactively develop strong relationships over the telephone.

• An ability to be open and honest with excellent telephone sales and presentation skills.

• Excellent planning / organizational skills.

• Ability to proactively seek feedback and act upon feedback.

Preferred:

• Superior networking, relationship development & management skills.

MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organization. MetLife reserve the right to make a judgment on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur a “benefit in kind” tax.