Junior Site Reliability Engineer at RainFocus

Job Description

Junior Site Reliability Engineer at RainFocus

RainFocus, one of the most innovative software companies in the heart of Utah’s Silicon Slopes, is in search of an exceptional Site Reliability Engineer. 

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

About the Role

A Site Reliability Engineer is primarily responsible for the monitoring, alerting, and performance of our cloud hosted environments. They are a reliable, hands-on presence with expertise in scalability, kubernetes and other cloud technologies. A Site Reliability Engineer is expected to handle technical challenges with a good attitude. This is a remote position with on-call duties.

Essential Responsibilities:

• Ensuring that effective monitoring, alerting, and performance metrics are in place on all key systems.

• Implementing automation to improve and enhance the reliability and scalability of our platform.

• Writing and maintaining documentation/procedures for maintaining and monitoring cloud systems.

• Performing regular on-call duties with a team of other Site Reliability Engineers.

Required Experience/Skills & Attributes:

• Kubernetes, Terraform, New Relic, MySQL, and AWS experience.

• Experience troubleshooting performance in web applications. 

• Ability to respond to on-call alerts after hours, or on weekends, when necessary.

• The ability to mitigate risk and properly plan,  to avoid having on-call alerts after hours or on weekends.

• Friendly demeanor and strong relationship building skills.

• Experience with Git.

Helpful Experience/Skills & Attributes:

• Python, Golang or similar programming / scripting experience.

• Other cloud experience (GCP, Azure, IBM).

Personal Characteristics:

• The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:

• Team-player

• Critical-thinker

• Self-motivated

• Strong Communicator

• Hard-worker

• Loves solving problems

• Loves building relationships

Success Measures:

• Positive team contribution.

• Successfully executes onsite operations without assistance.

• A good steward of company resources.

• 100% positive employee feedback about performance.

• Continually learning and improving on skillset.

Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. 

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k and generous PTO. 

What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!