Logistics Project Coordinator at Alfa Laval Inc

Job Description

Logistics Project Coordinator at Alfa Laval Inc

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who you are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the Job

The Logistics Project Coordinator provides overall support for Alfa Laval Service orders for both our external and internal customers. Key areas include: Overall management/administration of each service order, and continually seek ways to improve the order process. The Logistics Project Coordinator opens and closes orders, provides accurate invoices, and works to provide an exceptional customer experience.          

From A Daily Responsibility Standpoint You Will

• Open and maintain service orders with accurate information

• Interact and communicate critical order information to Field Service and Service Center Coordinators or Supervisors

• Assist Logistical Projects team to meet published measurements and KPI’s

• Review orders for accuracy prior to invoicing

• Invoice jobs to end customers after completion of work

• Provide support to Shared Services regarding Account Receivable issues

• Process claims through Alfa Laval claim system

• Acts as backup for other Logistical Projects Coordinators as needed

• Positive participation in meetings and improvement initiatives

• Follow up on order backlog to ensure the invoicing is accomplished in a timely manner

• Perform other duties as directed by Management

What you know

You have a High school diploma; an Associates degree in business or related field is preferred. Additionally, you have

• Two years hands-on experience in a manufacturing, job shop or customer service environment

• The Ability to prioritize work and meet deadlines

• Excellent interpersonal, communication and organizational skills

• The Ability to work within stressful situations

• Strong PC skills in word processing, spreadsheet and database software.

• Strong desire to provide quality service with a team approach to achieve customer satisfaction.

• The Ability to collect information from and work in multiple systems and programs efficiently

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more.

EEO/Vet/Disabled Employer