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Customer Support Advocate (Part-time) at Zipify Apps

  • Customer Service Jobs
  • Freelancers/Contractors
  • 2 months ago
  • Work Remotely
  • Shift Part-Time

Job Description

Customer Support Advocate (Part-time) at Zipify Apps

Hey! Are you interested in working remotely with a fun and talented team? Then maybe you can come work with us!

Who are we? We’re Zipify Apps, a software as a service company with a suite of apps for the Shopify ecommerce platform. We’re looking for a part-time Customer Support Advocate who, above all, can provide a stellar customer service experience. This involves being kind, patient, and knowledgeable. Sound like you? Good! Keep reading…

Your day-to-day tasks would involve helping our customers and prospects set up their apps, solve technical issues, and with any questions they might have. You would also provide feedback to our development team, cross-sell products and give an overall positive impression of Zipify Apps (it’s not hard — we’re great!).

Requirements

  • Motivated with a positive, can-do attitude

  • Eager to learn and take ownership of duties

  • Excellent communicator who works well with others

  • Efficient and well organized

  • Able to work remotely (from home), with team communications via Slack and Zoom

  • A fast typer and good with technology

  • Able to work nights and weekends

  • An understanding of ecommerce, web building, and Shopify is a big plus!

Benefits

  • Half Day Fridays

  • Monthly Team Activities (paid for by the company)

  • Competitive Salary, 401K option, PTO and sick leave

  • Monthly Fitness Stipend

  • Work remotely (from home)

  • Opportunities to learn about e-commerce and app development

  • Be a part of a friendly, enthusiastic team that believes having fun is part of doing good work

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