Customer Service Representative at TEKsystems

A healthcare company in Newton is looking for entry level customer service reps to join their healthcare call center

Description:

• Inbound and outbound calls with patients
• Create orders and schedule patients to receive equipment as ordered by care professional
• Provide excellent customer service
• Educate patients on financial responsibility when applicable

Location:

• Newton, IA

Shift:

• Monday to Friday (8 hour shift from 8am to 7pm)
• 8am to 5pm
• 9am to 6pm
• 10am to 7pm

Skills:

• Customer service
• Microsoft office
• Data entry
• Customer support
• Call center

Additional Skills & Qualifications:

MUST HAVE:

• 1+ years of customer service experience (retail, restaurant are acceptable)
• Experience with Microsoft Office

Preferred not required:

• Experience in a health care role
• Experience taking inbound calls
• Candidates CNA experience and good medical terminology

Work Environment:

• This will be an onsite position for 90 days minimum. The candidates will have the option of going remote after 90 days IF they are performing at a high level and approved by the supervisors

Experience Level:

• Entry Level