Job Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Work Shift
Day (United States of America)
Job Summary
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- Functions under the direction of the department supervisors or Manager.
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- Providing safe, age appropriate care to the patients in accordance with Policy and Procedures.
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- Maintains good working relationships with managers, staff, physicians and their staff.
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- Assist technologists and/or nurses with patient throughput, transporting patients, performs patient advocate functions, and assists with supply and room stocking activities.
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- May perform Front Office tasks, registration, scheduling, answering phones, and insurance eligibility checks.
Schedule & Incentives
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- This role can offer a competitive relocation assistance package for eligible candidates
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- A Part-Time position Monday – Friday 3:00pm – 7:00pm schedule
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- Benefits program that includes PTO, mental health support, wellness rooms, concierge services and more
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- Access to Wellstar’s CareerCare program for fully funded education and guided career progression
Core Responsibilities and Essential Functions
Transportation of patients; Must be flexible with work hours to meet department needs
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- Meets service recovery and customer service guidelines as needed
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- Utilizes the EMR transport module and timely enters applicable information.
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- Transports patients, along with necessary items (IV poles, O2 tanks, etc.).
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- Informs technologists of potential patient safety issues; fall risk precautions, infection control precautions and standard precautions.
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- Maintains standard precautions in all patient interactions
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- Assists in getting patients on and off the stretchers or beds as required
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- Assists with observation of patients while in the department
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- Performs patient advocate role for patients while in the department
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- Introduces self to patient and/or family upon entering room
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- Identifies patient using 2 identifiers
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- Explains where patient is going when transporting between departments
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- Performs appropriate hand-offs per protocol
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- Ensures confidentiality of patient information to remain compliant with HIPPA guidelines
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- Can verbalize their role in response to WellStar Emergency Plans
Provides for room turnover activities to facilitate patient throughput
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- Helps maintain exam rooms with supplies and linens
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- Inventories paper forms and orders as needed
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- Follows procedure for transporting and disposing of dirty equipment.
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- Assists with other duties as assigned
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- Stocks rooms and rotates stock to avoid expiration of supplies
Cleaning and maintenance
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- Cleans or dusts equipment, utilizing appropriate disinfecting agent
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- Ensures that supply room and dirty utility rooms are appropriately maintained
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- Ensures logs are properly filled out and completed daily
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- Answers telephone with appropriate scripting
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- Completes required paperwork per policy
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- Maintains cleanliness of all equipment and work area
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- Changes linens on beds for all patients while in the procedure room
Must be flexible with work hours to meet department needs
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- Knows the existing lines of communication and authority, handles communications properly and is dependable, cooperative and emotionally stable
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- Assists Therapists, Front Office, nursing and other staff in any other way required as appropriate
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- Meets service recovery and customer service guidelines as needed
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- Performs other duties as assigned
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- Complies with all WellStar Health System policies, standards of work, and code of conduct
Required Minimum Education
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- High School Diploma General or GED General
Required Minimum License(s) and Certification(s)
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- All certifications are required upon hire unless otherwise stated
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- BLS – Basic Life Support or ARC-BLS – Amer Red Cross Basic Life Support or BLS-I – Basic Life Support – Instructor
Additional License(s) and Certification(s)
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- Must obtain medical terminology training within twelve (12) months within 180 Days Preferred
Required Minimum Experience
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- Less than 1 year Clinical experience in a healthcare setting
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- Medical Imaging experience preferred
Required Minimum Skills
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- Demonstrates good communication skill and handwriting
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- must be able to communicate and understand verbal and written English language
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- display a positive attitude
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
