Senior Manager, Patient Recruitment at ICON Strategic Solutions

Job Description

Senior Manager, Patient Recruitment

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

We are seeking a Patient Engagement Lead who is passionate about improving the patient experience in clinical research and helping studies reach and retain the patients they need.

In this highly collaborative, hands-on role, you will help bring patient recruitment, retention, and engagement plans to life across clinical studies. You’ll work closely with clinical research sites, investigators, study teams, and external partners to turn plans into action, address enrollment challenges, and support meaningful patient engagement throughout the study lifecycle.

This is an excellent opportunity for someone who combines clinical trial operations experience with a strong understanding of sites, patients, and enrollment. You do not need to come from a traditional Patient Engagement role. We’re interested in candidates who have built relevant experience through site engagement, patient recruitment, clinical operations, enrollment management, or other site-facing clinical research positions.

What You Will Do:

• Drive the execution of patient recruitment, retention, and engagement activities across clinical studies.
• Partner with sites and study teams to identify and address recruitment and retention needs.
• Build strong working relationships with clinical research sites, investigators, and cross-functional partners.
• Coordinate with external vendors supporting patient recruitment, enrollment, and engagement initiatives.
• Help translate study-level patient engagement plans into practical, effective actions.
• Support engagement activities throughout study execution, helping teams respond to evolving enrollment needs.
• Collaborate across therapeutic areas and with global teams to align priorities and keep activities moving forward.
• Bring a site-focused perspective to discussions around recruitment barriers, patient needs, and operational solutions.
• Manage multiple priorities and stakeholders while maintaining strong communication and follow-through.

Your Profile:

• Bachelor’s degree in a scientific, healthcare, life sciences, or related field.
• Experience in clinical research or clinical trial operations, with exposure to patient recruitment, retention, enrollment, or engagement.
• Experience working directly with clinical research sites, investigators, and study teams.
• Experience coordinating or managing external vendors supporting clinical trials.
• A strong understanding of the operational realities of clinical trial recruitment and enrollment.
• Excellent communication and relationship-building skills.
• Strong organizational skills and the ability to manage multiple priorities and stakeholders.
• A collaborative, solutions-oriented approach and the ability to turn plans into action.
• Comfort working across therapeutic areas and with global, cross-functional teams.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here (https://wd3.myworkday.com/icon/d/task/1422$1235.htmld) to apply