Accounts Receivable Clerk at Sofitel New York

Job Description

Accounts Receivable Clerk at Sofitel New York

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Job Description

If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Located in Washington’s fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your career.

The Fairmont Washington, D.C. is seeking a friendly, organized, detailed-oriented, accounting professional to join our team.  The Accounts Receivable Clerk is responsible for offering timely and friendly service to hotel Clients by compiling and maintaining accounts receivable records and performing the following duties in an accurate manner.  With attention to detail, time management and organization, the accounts receivable clerk will complete his/her duties in a way that protects the financial integrity of the hotel. 

RESPONSIBILITIES

• Maintain a positive service attitude at all times, willing to help internal and external guests

• Assist and prepare group, wedding, catering and embassy/diplomat billing

• Follow up and maintain master accounts, house accounts and promo accounts

• Process all guest refunds as and when requested

• Assist with guest requests with folios, credit card transactions and billing queries

• Liaise with Reservations, Sales, Catering and Banquets team as and when needed

• Process any commissions for group, transient or catering evening based on contracts

• Assist in processing advance deposits for groups and catering programs based on deposit schedule

• Consistent follow up with clients and group contacts for payment of group and catering invoices

• Process and maintain parking sticker distribution and reconciliation

• Go through deposit ledger for any refunds on cancelled reservation when required

• Assist Credit Manager with month-end task or other requests when required

Qualifications

BASIC QUALIFICATIONS:

• Minimum high school diploma required;

• Previous Accounts Receivable experience preferred.

• Past hotel experience is helpful

• Must have excellent cash-handling experience. 

• Must be proficient in Microsoft Office and have basic computer skills. 

• Must be knowledgeable of accounting principles

• Excellent written and verbal skills

• Strong attention to detail, excellent time management skills

• Able to solve problems in a timely and efficient manner

Additional Information

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent