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Customer Service Representative at TEKsystems

  • Customer Service Jobs, Customer Service Representative Jobs
  • Permanent Employment
  • 4 weeks ago
  • Louisiana, America
  • Shift Full-Time
  • Job Qualifications Bachelor
  • Job experience 1 Year

Job Description

A healthcare company in Newton is looking for entry level customer service reps to join their healthcare call center

Description:

  • Inbound and outbound calls with patients
  • Create orders and schedule patients to receive equipment as ordered by care professional
  • Provide excellent customer service
  • Educate patients on financial responsibility when applicable

Location:

  • Newton, IA

Shift:

  • Monday to Friday (8 hour shift from 8am to 7pm)
  • 8am to 5pm
  • 9am to 6pm
  • 10am to 7pm

Skills:

  • Customer service
  • Microsoft office
  • Data entry
  • Customer support
  • Call center

Additional Skills & Qualifications:

MUST HAVE:

  • 1+ years of customer service experience (retail, restaurant are acceptable)
  • Experience with Microsoft Office

Preferred not required:

  • Experience in a health care role
  • Experience taking inbound calls
  • Candidates CNA experience and good medical terminology

Work Environment:

  • This will be an onsite position for 90 days minimum. The candidates will have the option of going remote after 90 days IF they are performing at a high level and approved by the supervisors

Experience Level:

  • Entry Level
 
Compensation: $16
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