Operations Administrator at McGrath RentCorp

Job Description

Operations Administrator at McGrath RentCorp

Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath, we see the potential not just in our product but in our people, too. 

“A Day in the Life”

As an Operations Administrator you will effectively coordinate the delivery, installation, and removal of modular buildings with internal partners, vendors and customers.  In this role you will also perform a variety of administrative and other tasks in support of our Sales and Operations departments.

“What You’ll Do”

In this role you will collaborate with sales representatives, vendor partners, project managers and coordinators and others to:

• Meet the expectations and requirements of internal and external customers; obtain customer information and use it to ensure the timely execution of projects; 

• Effectively provide timely information people need to know to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment;

• Communicate on a technical and professional level while interfacing with internal and external customers, including accounting, credit analysts and legal teams clearly and succinctly in writing or verbally.

• Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures;

• Negotiate skillfully with customers and vendors and settle differences effectively; win concessions without damaging relationship; 

• Manages the contract approval process by working with sales, management, and customers to obtain executed contracts in a timely manner; responsible for obtaining approval and maintaining contract files in accordance with Company policies and procedures;

• Works with the credit analyst and negotiates with customer on additional credit requirements;

• Obtain documentation (contracts, certificates of insurance, licensing, etc.) to set up new vendors and ensure existing vendors meet Company requirements; 

• Greet visitors and answer phones in a friendly and professional manner;

• Other responsibilities as assigned.

“Must Haves”

• Enjoy working hard; are action oriented and full of energy; pursue everything with drive, energy and a need to finish well;

• Learn quickly. Have a relentless and versatile learning, are open to change; enjoy unfamiliar tasks and can navigate new situations effectively;

• Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected;

• Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; admits mistakes; can be candid with peers;

• Creates effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration;

• Excellent business verbal/written communication skills;

• Prior logistics experience a plus.  

• Have 3 plus years experience working in a professional business environment required;

• Proficiency in MS Excel, Outlook and Word required; PowerPoint a plus.

Special Considerations:

• Extended periods of time sitting and working on a computer.

“Perks”

• We value our employees’ Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! 

• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.

• 401(k) Retirement Plan with Company Match.

• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer considerable company-paid holidays! 

• We also offer HSA, FSA, EAP and Pet Insurance! 

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter! 

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications and prior experience.  

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else.  You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification and criminal background check.   All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .