Human Resource Manager at Marriott Vacations Worldwide Corporation

Job Description

Human Resource Manager at Marriott Vacations Worldwide Corporation

Generic Position Summary

As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Resort Operations, Sales & Marketing) area to support team and/or department business objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process.

Specific Job Summary

As a member of the Corporate Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Generic Expected Contributions

• Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.

• Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.

• Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.

• Assists more senior associates in achieving business results by: o identifying opportunities to enhance the effectiveness of business processes.

• providing training and technical guidance to less-senior staff, where appropriate, and serving as point-of-contact for problem resolution.

• participating in setting department operating plans.

• recognizing and celebrating team successes.

• achieving results against budget within scope of responsibility.

Managing Recruitment and Hiring Process

• Manages the full-cycle recruiting efforts for assigned client group, to include assisting in the interviewing and selection process.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Oversees/monitors candidate identification and selection process for hourly and management roles in assigned client group.

• Provides subject matter expertise to managers regarding selection procedures for roles in assigned client group.

• Performs quality control on candidate identification/selection.

Compensation

• Manages and administers compensation programs within and as established by Compensation COE. Will consult with Compensation COE and AVP Corporate HR accordingly.

• Advises and recommends to all levels of management appropriate compensation actions/adjustments to attract, retain and motivate employees.

• Partners with AVP Corporate HR and Compensation COE on pay administration guidelines, including annual performance/merit increase guidelines.

• Partners with AVP Corporate HR and Compensation COE on issues relating to wage parity/analysis.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

Maintaining Associate Relations

• Assists in maintaining effective employee communication channels (e.g., develops communications and assists with regularly scheduled meetings).

• Reviews progressive discipline documentation for accuracy and consistency, checks for supportive documentation and is accountable for determining appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager for resolution or escalated to the appropriate corporate COE as appropriate.

• Partners with Safety & Security to conduct associate accident investigations, as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing associate’s files and ensure compliance with the Privacy Act.

• Reviews adherence to the Federal Wage and Hour Law/Fair Labor Standards Act and other legal requirements.

• Ensures medical records are maintained in a separate, secure and confidential medical file.

• Communicates property rules and regulations via the associate handbook.

• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).

• Manage I-9 Verification, filing and audit processes.

• Ensure HR related compliance posters are current and visible

Program Management

• Manages/oversees annual programs for our Corporate offices, which includes:

• Take Your Child to Work Day

• Engagement Survey Registration/Administration

• Annual Enrollment Benefits Fair

• Veteran’s Day Event

• Business Continuity Plan

• Corporate Internship Program

• Support with all other HR Programmatic initiatives

Generic Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Generally, a professional position with general knowledge in a discipline (i.e., Accounting, Human Resources, Information Technology). College degree and/or related experience typically required.

Specific Candidate Profile

Education

• Bachelor’s degree in Human Resources, Business Administration, or similar discipline or related experience.

Experience

• At least three years of progressive HR Generalist experience in a management role.

• Experience as a generalist in all aspects of Human Resources, including Compensation, Unemployment, Worker’s Compensation and Compliance, Talent Management and Talent Acquisition, and Associate Relations/Work Environment issues.

• Experience in a corporate environment, matrix organization preferred.

• PHR or SHRM – CP certification preferred.

Skills/Attributes

• Proven ability to apply excellent written and verbal communication skills.

• Proven ability to collaborate and resolve issues and influence without position authority.

• Proven ability to function as a team player who works with a high degree of independence and edibility, and professionalism.

• Proven ability to quickly build rapport and trust.

• Proven ability to provide strong coaching and influencing skills.

• Proven ability to maintain a high degree of confidentiality and integrity in dealing with sensitive information.

• Develops and maintains effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions.

• Proficiency with Microsoft Office products, including Word, Excel and PowerPoint.

• Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.

• Ability to manage and administer a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies and procedures and concurrent complex tasks.

• Delivers results under difficult conditions and demonstrates balanced judgment under pressure.

• Makes decisions in a timely manner, sometimes with incomplete information, ensuring all deadlines are met.